Privacy Policy

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Mailing address
• Project details
• Manuscripts, book ideas, outlines, drafts, illustrations, files, or other creative materials
• Payment or billing-related information
• Communication history with our team
• Any other information you choose to provide through our forms, chat, email, phone, SMS, or consultations

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited, time spent, and referring website/source
• Cookies and similar tracking data

We use the information we collect to:

• Respond to your inquiries, provide consultations, and share project estimates
• Deliver publishing, editing, ghostwriting, design, marketing, audiobook, printing, website, and related services
• Communicate with you about your project, updates, invoices, and follow-ups
• Process payments and billing transactions securely
• Improve our website, customer experience, and overall service offerings
• Maintain internal records, protect business operations, and secure our website
• Comply with applicable legal, financial, and regulatory obligations

When you provide your phone number or email address, you consent to being contacted by Bright Ink Publishings regarding your inquiry, project, consultation, service request, invoice, or related updates. You may receive calls, emails, or SMS text messages from us.

Message and data rates may apply for SMS communications. You may opt out of SMS messages at any time by replying “STOP.” You may also contact us directly to request removal from marketing or follow-up communications.

Opting out of promotional messages does not prevent us from contacting you regarding active projects, payments, contractual matters, or service-related communications.

Our website may use cookies, pixels, analytics tools, or similar technologies to improve functionality, understand visitor behavior, measure marketing performance, and enhance the user experience.

Cookies help us remember user preferences, track website traffic, and analyze how visitors interact with our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some parts of the website may not function properly if cookies are disabled.

We do not sell your personal information for money. However, we may share information with trusted third parties when necessary to operate our business and provide services, including:

• Payment processors and billing services
• Project management tools and collaboration platforms
• Editors, writers, designers, illustrators, marketers, developers, or production specialists
• Printing, distribution, publishing, or fulfillment platforms
• Email, phone, SMS, chat, hosting, analytics, and website service providers
• Legal, accounting, or compliance professionals
• Government or legal authorities when required by law

Any third parties we work with are expected to handle your information responsibly and only as needed to perform their services.

As part of our services, you may submit manuscripts, drafts, book concepts, outlines, notes, images, illustrations, author bios, marketing materials, or other creative content.

We use these materials only for the purpose of reviewing, developing, editing, designing, publishing, marketing, or otherwise completing your requested services. We do not claim ownership of your manuscript or creative work unless otherwise agreed in writing.

You are responsible for ensuring that any materials you provide do not infringe on the rights of others and that you have the legal right to submit and use them.

Payment information may be collected and processed through secure third-party payment providers. We do not intentionally store complete credit card details on our website servers unless required through a secure and compliant payment system.

Payment processors may collect and use your information according to their own privacy policies and terms.

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, online transmission, storage system, email communication, or digital platform can be guaranteed to be completely secure. You share information with us at your own risk.

We may retain your personal information and project files for as long as necessary to:

• Provide services, resolve disputes, and enforce agreements
• Maintain business, accounting, and taxation records
• Comply with legal, financial, or regulatory obligations
• Support future project needs or revisions for you

When information is no longer needed, we may delete, anonymize, or securely archive it.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of certain personal data
• Opt out of marketing or promotional communications
• Restrict or object to certain processing types of your information
• Request a portable copy of your information where applicable

To make a request, contact us using the details provided below. We may need to verify your identity before processing certain requests.

Our website or services may include links to third-party websites or platforms, including publishing, retail, distribution, payment, analytics, social media, or marketing platforms.

We are not responsible for the privacy practices, content, policies, or security of third-party websites. Your use of those platforms is governed by their own privacy policies and terms.

Our services are intended for adults, authors, business owners, and individuals legally able to enter into service agreements. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete it.

If you access our website or services from outside the United States, you understand that your information may be processed and stored in the United States or other locations where our service providers operate.

By submitting your information, you consent to the transfer and processing of your information in accordance with this Privacy Policy.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

If you have any questions about this Privacy Policy or how your information is handled, please contact us: